# Terms of Service for MenuLens **Effective Date: July 18, 2025** **Last Updated: July 18, 2025** ## 1. Acceptance of Terms By downloading, installing, or using MenuLens ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App. MenuLens is operated by ShiftedFrame ("Company," "we," "us," or "our"). These Terms govern your use of the App and any related services provided by the Company. ## 2. Description of Service MenuLens is a mobile application that provides: - Restaurant menu translation services - Visual representations of menu items through images which may be different in real life - Language selection and preference features - Related functionality as described in the App ## 3. Eligibility To use MenuLens, you must: - Be at least 13 years of age - Have the legal capacity to enter into these Terms - Not be prohibited from using the App under applicable laws - Comply with all terms and conditions set forth herein ## 4. User Accounts ### Account Creation - Some features may require account creation - You must provide accurate and complete information - You are responsible for maintaining account security - You must notify us immediately of any unauthorized use ### Account Termination We reserve the right to suspend or terminate accounts that: - Violate these Terms - Engage in fraudulent or illegal activities - Remain inactive for extended periods - Misuse the App or its features ## 5. Acceptable Use Policy ### You agree to use MenuLens only for: - Personal, non-commercial purposes - Translating restaurant menus for dining decisions - Lawful activities in compliance with all applicable laws ### You agree NOT to: - Use the App for any illegal or unauthorized purpose - Violate any intellectual property rights - Upload malicious code or viruses - Attempt to gain unauthorized access to our systems - Reverse engineer or decompile the App - Scrape or harvest data from the App - Resell or commercialize the App's services - Use the App to harass, abuse, or harm others - Submit false or misleading information - Interfere with the App's normal operation ## 6. Content and Intellectual Property ### Your Content - You retain ownership of photos you upload - You grant us a limited license to process your content for service provision - You represent that you have the right to upload any content you submit - You are responsible for the legality of your content ### Our Content - The App and its original content, features, and functionality are owned by the Company - Protected by international copyright, trademark, and other intellectual property laws - Our trademarks and trade dress may not be used without our prior written consent ### Third-Party Content - Dish images and other third-party content are owned by their respective creators - Used under license or fair use principles - Subject to third-party terms and conditions ## 7. Premium Features and Payments ### Subscriptions If we offer premium features: - Billing occurs at the beginning of each subscription period - Subscriptions auto-renew unless cancelled - Prices are subject to change with notice - Refunds are handled according to platform policies (Apple App Store) ### Free Trial - Free trials automatically convert to paid subscriptions unless cancelled - Cancel before the trial ends to avoid charges - Trial terms are specified at signup ## 8. Privacy Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices. ## 9. Disclaimers and Limitations ### Service Availability - The App is provided "AS IS" and "AS AVAILABLE" - We do not guarantee uninterrupted or error-free service - We may modify or discontinue features without notice - We are not responsible for service interruptions ### Translation Accuracy - Translations are automated and may contain errors - We do not guarantee 100% accuracy - Always verify important information independently - Not suitable for medical, legal, or safety-critical translations ### Dish Images - Images are representative and may not match actual dishes - Restaurant preparation and presentation may vary - We are not responsible for discrepancies between images and actual food ### No Professional Advice - The App does not provide dietary, medical, or allergen advice - Consult with restaurants directly about ingredients and allergens - We are not responsible for dietary restrictions or allergic reactions ## 10. Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW: - We shall not be liable for any indirect, incidental, special, consequential, or punitive damages - Our total liability shall not exceed the amount paid by you to us in the past 12 months - This limitation applies regardless of the legal theory on which the claim is based - Some jurisdictions do not allow certain limitations, so these may not apply to you ## 11. Indemnification You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including attorneys' fees) arising from: - Your use of the App - Your violation of these Terms - Your violation of any third-party rights - Your content or information you provide ## 12. Modifications to Terms We reserve the right to modify these Terms at any time. When we do: - We will update the "Last Updated" date - Notify you through the App or via email - Your continued use constitutes acceptance of modified Terms - If you disagree, you must stop using the App ## 13. Termination ### By You You may stop using the App at any time and delete it from your device. ### By Us We may terminate or suspend your access immediately, without prior notice, if: - You breach these Terms - We are required to do so by law - We discontinue the service ### Effects of Termination Upon termination: - Your right to use the App ceases immediately - Provisions that should survive termination will remain in effect - We may delete your data according to our Privacy Policy ## 14. Governing Law and Disputes ### Governing Law These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law provisions. ### Dispute Resolution - First, contact us at support@menulens.com to resolve disputes informally - If unresolved, disputes will be settled through binding arbitration - Arbitration will be conducted in [Your City, State/Country] - Each party bears their own costs unless otherwise determined ### Class Action Waiver You agree to resolve disputes on an individual basis and waive any right to participate in class actions. ## 15. General Provisions ### Entire Agreement These Terms constitute the entire agreement between you and the Company regarding the App. ### Severability If any provision is found unenforceable, the remaining provisions continue in full force. ### Waiver Our failure to enforce any right or provision is not a waiver of that right or provision. ### Assignment You may not assign these Terms without our consent. We may assign our rights to any successor in interest. ### Force Majeure We are not liable for delays or failures due to causes beyond our reasonable control. ## 16. Contact Information For questions about these Terms, contact us at: Email: sales@shiftedframe.com ## 17. Apple-Specific Terms If you access the App through Apple devices: - Apple has no obligation to furnish maintenance or support services - Apple is not responsible for addressing any claims relating to the App - Apple is not responsible for any product liability claims - Apple and its subsidiaries are third-party beneficiaries of these Terms ## 18. Acknowledgment BY USING MENULENS, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.